In case of exchange or return, please contact us within 48hrs after receipt of purchase. Product must be returned by post within 3 working days. The piece can not bear sings of use.
In case of exchange or return by customer, shipping is the customer responsibility.
If the piece arrives damaged or is not the requested piece, we kindly ask you to photograph it as soon as the package is opened and send us an email with image and information. Without this proof we can not effect the exchange. The order must be returned to the address of the package and the receipt sent to us by email, with a clear tracking code and value, as well as a bank account so that we can reimburse the return freight amount. Shortly after receiving the returned piece, the new piece will be sent, at our sole responsibility.
If you have any questions please do not hesitate to contact us.
Thank you very much! ♥